We want you to be happy with your purchases.
We are so confident that you will be pleased with our products that we are prepared to offer you a Ploskorez 30-days Full Money Back No Questions Asked Guarantee! If after 30 days of receiving our product you do not feel that it performed to your satisfaction and we will give you a full refund for the cost of the product. Regretfully, we will not be able to refund shipping cost (if any), unless the product is sent in error or found to be faulty.
Please note: requests for refund after 30 days of purchase are discretionary and cannot be guaranteed unless products are faulty. Our 30-days Full Money Back No Questions Asked Guarantee covers wooden handles where applicable. We will send you free replacement if a handle is broken within 30 days of you receiving the product.
Maximum replacement handles offered – 1 per customer. After 30 days of receiving your product, you can buy a replacement wooden handle in our shop. Never hesitate to contact us should any questions or queries arise. For returns or refunds, please contact us using our email or feedback form quoting order reference number.